Get in Touch
Have feedback, found a bug, or want to suggest a new tool? We'd love to hear from you. We read and appreciate every message.
Email Our Team
Direct all support, bug reports, and general feedback to:
hello@fixmyimage.appExpected response time: within 24 to 48 hours
Encountered an issue with an image? Tell us your browser, operating system, and file format so we can reproduce and fix it quickly.
Need support for another format or specific resolution preset? We prioritize new tools and options based on user demand.
For educational partnerships, press inquiries, or questions regarding our client-side architecture and privacy guidelines.
Frequently Asked Questions
How quickly do you respond to support inquiries?
We are a focused team, but we read every inquiry and typically respond within 24 to 48 business hours.
Why did an image fail to process or display an error?
Because all processing occurs in your browser, errors are usually caused by corrupted input files, unsupported browser features (such as older browsers lacking AVIF support), or insufficient device memory for exceptionally large photos.
Do you offer a cloud API or developer integration?
Currently, FixMyImage is focused exclusively on providing free, private, client-side browser tools. If you have high-volume developer inquiries, reach out by email.
How can I report a bug effectively?
Please include your browser name and version, your device operating system, the image format you were processing, and any error message displayed.